Shipping policy
Shipping Policy
Effective Date: September 18, 2026
At Organova, we understand that receiving your home décor products safely and efficiently is an important part of your shopping experience. We carefully prepare every carpet, cushion, tablecloth, and decorative item before shipment.
1. Shipping Rates
We provide shipping options as follows:
- Free shipping on qualifying orders.
- Orders under $10 USD will incur a $5.99 USD shipping fee.
Shipping charges will be displayed during checkout before payment confirmation.
2. Order Processing Time
Orders are typically processed within:
1–5 business days
Processing includes:
- Order verification
- Product preparation
- Packaging inspection
- Shipment arrangement
Processing times may vary during holidays, promotional events, or periods of high demand.
3. Delivery Time
After processing, estimated delivery times may vary depending on:
- Shipping destination
- Carrier availability
- Weather conditions
- Transportation delays
Customers will receive available tracking information once the order has been shipped.
4. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
If incorrect address details are provided, customers should contact us immediately. We cannot guarantee changes after an order has entered the shipping process.
5. Lost or Delayed Packages
If a package is delayed or appears lost, please contact us. We will work with available shipping information and carriers to assist in locating the shipment.